Returns & Exchanges
We want you to love your gear as much as your workout; if you are not satisfied, you can return your unworn Peloton Apparel within 30 days of purchase. Items must be in original condition with tags attached to be eligible for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided through the portal and attach it securely to your return package.
Pack and Ship
Place your items in their original packaging, ensuring all hangtags are included, and drop the package off at any authorized shipping carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing